We aim to reply to most messages within 24–48 hours. While we’re a small team, we genuinely care about your experience. Every message is read, and we try to prioritize issues that impact users directly.
Sometimes the answers you’re looking for are already on the site. You might want to check:
If you don’t find what you need there, feel free to drop us a line.
RedLoad is always evolving based on feedback. If something feels off, or you have a suggestion that could improve the experience for everyone don’t hesitate to reach out. This tool was made to help people like you, and hearing from real users is what keeps us improving.